Contact usFast response for procurement and project needs
Dedicated advisors and technical support will reach out within 1 business day to confirm your request.
18+ yrs
Service experience
2000+
Partner brands
2
Service hubs
100%
Authorized supply
Dedicated advisor follow-up
We assign an advisor within 2 hours on business days.
Submit a Request
Share your needs and contact details and we will respond shortly.
Please provide accurate information so we can reach you quickly.
Before You Submit
Response within 2 hours on business days.
Add “Urgent” in the subject for time-sensitive requests.
Information is used only for service follow-up.
Contact & Support
Teams in Beijing and Shanghai provide procurement, technical, and logistics support.
HQ and national customer support hub.
East China and supply chain coordination center.
Contact & Support
Service Hours
Weekdays 08:30–17:30
Saturday 09:00–12:00 (appointment)
Sundays & holidays: email duty
Service Promise
Consultation response within 2 hours
1:1 technical advisor support
End-to-end order progress updates
After-sales & training follow-up
Online Channels
Urgent Support
For urgent requests, add “Urgent” to the subject line.
Critical projects can reach the dedicated advisor directly.
